Working as an IT Support Officer, I recently came across an issue at work where a few staff are not able to print out embedded Excel objects (graphics, tables, equations, etc...) in Word 2007 document (.docx). After several unsuccessful searches for solutions on the Internet and going through the same issue everyone else is experiencing, I did a trial and error with settings on MS Word 2007 and finally concluded with a solution to overcome it. So I thought I might share it with the people in IT and the rest of the World who uses MS Office 2007 suite.
Depending on which printer used (at work, we have HP and Ricoh printers), it will either print out a blank spot or a black box. Print Preview will show the embedded object as we wanted it to be, however the printouts just doesn't produce the expected results.
My solution involves converting the docx file to pdf using MS Office Add-in: "Microsoft Save as PDF or XPS" option. If you haven't already done so, please click on the following link and install the Add-in.
2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
Once that's done, open the word document and follow the following instructions.
1. In Word 2007, click Office button > point to Save As > click on PDF or XPS option.
2. In Publish as PDF or XPS dialog box, click Options.
3. In Options dialog box, remove tick in ISO 19005-1 compliant (PDF/A) and leave a tick in Bitmap text when fonts may not be embedded. Click OK. Click Publish.
4. Open the PDF file, and then print it out as you would normally do.
The end result should be what you would expect if Word 2007 actually works and hopefully Microsoft will find a solution to that issue in the next Service Pack 2. Hopefully this will save you AU$80 tech support call to Microsoft.
Please leave a comment if this solution fixes or doesn’t fix your issue. Thank you.